The stators and cam/followers were not denied as a warranty repair because the owners tried to repair them themselves, they were denied because the bike warranty expired.
Unless an owner damaged the stator, cam/follower when trying to repair it (while the bike is still under warranty), I don't see how BMW could deny that repair.
Yes I know. But if they denied a warranty on a failed part, that an owner has no chance of messing up in anything they do, what are they going to do to a self serviced bike in warranty?
The stator and cams should be a replacement free of charge. They are inferior and poorly made parts. But yet there is no coverage for those defective parts.
I do not think BMW cares about it's customers at all either in, or out of warranty. I think they have pulled the perfect coup. You get no information so you MUST use a BMW NA Dealer to have warranty coverage.
It is a blessing they finally saw the drive shaft as a liability and potential law suite, so the stepped up.
I just hate they have ruined the small business model for independent shops. And that you pay with all the goodies like 28K for a bike, and then can not spin a wrench on them because you do not have the information to do so. And then you have to go to a dealer who charges 110@hour for labor. Just not fair!
I have and will continue to vote with my wallet. I have the means and want for a newer bike, and in particular a 1300, but not without a service DVD.
My point in all this is NO BMW NA Dealer is going to honor a warranty claim on a self serviced bike. Their out is the information has not been released through BMW channels so no matter what information you have they will say it cant be trusted as they have not released the information to the public. It is so easy for them to do now that they have cut out Service DVD's. Any information you have will be pirated, or copyrighted to BMW.
The 1300 is a new beast and with all the changes to it I am sure torque specs are going to change. New paralever, new drive line, new frame, new transmission mounted under the motor. It is going to be some time before all that comes to light. And I am wondering if the cam tools are going to work from the 1250 on the 1300? Just too many unknowns for me to spend the money and not be able to service it myself.
If there were a service DVD I would order a 1300 or a R18 on Tuesday when they open.
I do not hold any hope on anyone who thinks they can self service their bike and will win on a warranty claim. After that, no issues, as your on your own dime anyway.