I picked up a S&W pistol recently. I'm not a gun aficionado. I'm not sure what it's even called. Been carrying an old police issue CZ for ages ( still my most favorite gun I've ever owned) but .32 ammo is just impossible to find. Stopped in a gunshop to randomly see about getting some .32, got frustrated and decided to just buy a damn 9mm already. I've got nerve damage in my right hand from a wood carving accident and am not much good with a pistol anymore. But at 20 yds I can hold 4-6" groups with this new S&W pistol. Im usually lucky to hit a stop sign at 20yds when one handing a pistol. I dunno why it works so good for me, it just does.
But man, this gun was a mess right out of the box. Grouped great, but shot 18" low at only 15 yds and the 13rd mag would jam up the gun if you ran more than 10 rds in it. Feed pressure was so bad it'd literally lock the slide up. Sent it back to S&W and they agreed the sights were a mess. They fixed all that but scratch the hell out of the gun in the process. They also, apparently, had to dab white paint in the sight dots and had paint dots on the slide 😂 I'm gonna beat the shit out of the thing with it rattling around in lunchboxes, saddle bags, etc...but c'mon.
Funniest part was talking on the phone with customer service and explaining the magazine feeding/jamming issues. A quick trip around Google says they've been fighting this for a long time, so S&W are aware. Anyway, I told the fella that my gun jams if I run more than 10rds in the 13rd clip. One of the most memorable conversations of my life....
" Just run ten rounds then"
" Buts it's advertised as holding 13"
"It does hold 13"
"Yeah, but you can't fire it with 13 because it'll jam"
"Then run 10"
"I don't think that's how it's supposed to work"
"I'm just trying to give you a reasonable solution "
"I don't think that's a reasonable solution "
I kid you not, this was his response...
"Look, I don't know where you hang out. But if you're regularly finding yourself needing more than ten rounds of ammo to get yourself out of a situation then maybe you need to reconsider the places you go"
😂😂😂 Could not help but to laugh at him for a very long time.
His supervisor ended admitting that their mag springs aren't up to the task and they've been struggling with it for some time. He sent me a $50 gift card so I could buy a MagGuts kit to fix my pistol, which it did....while adding another two rounds! Can't help but thinking that S&W simply needs to contract MagGuts to make all their mag springs for them as S&W can't figure it out and patent laws are protecting the design.
Moral of the story: S&W is a bit of a mess these days. The damn thing sure does shoot good though.
