I needed a replacement gutter downspout today. I generally avoid Lowes, but it meant a lot less traffic battle today, so went there despite my distaste for them. The signs at the front of the aisles have the items at the front of the aisles on them... The things you can actually see. No signs for the things in the back of the aisle that are blocked by large boxes and pallets in the aisles. The website will tell you how many they have at each store, but won't tell you what aisle it's in. At least on my phone today.
I finally had to ask the keeper of the clue what aisle to find them in, despite being right there on my first pass and not seeing them tucked behind the boxes in that aisle. F me, is it that hard to grasp common sense these days. Then to top of that stupidity, when I punch in my phone number to get my military discount, it requires a scan of my driver's license bar code, and refuses to accept it, requiring a clerk in the self checkout lanes, which were the only ones open despite a line of people. Wouldn't let me try again or go back, had to have the store employee put there code in, then it magically says my prior scan was accepted. All for less than a buck discount. The phone number should be enough.